top of page
Writer's pictureJon Russell

Empowering the customer




First off, sorry for the lack of posts on my blog. I had a bit of a kick up the ass on the health front recently and I had to down tools and concentrate on getting better. I am getting there now, so I wanted to get back to the blog.


I have been trying to understand the best way to get Flow to the masses in my circle of work friends and friends in general. Does that sound weird ? Maybe ! Do I bang on about Flow all the time to everyone who wants to hear ? Yes.


I think with the advent of Office 365, Microsoft have provided a game changer in this space. Flow is very much more than IFTT, an app that has been around for a while to help streamline daily processes. Office 365 has opened the door to the end user empowerment in such a way that anyone with little to know expertise can get the ball rolling with flow.


I am not a programmer. I never have been. I made a decision a long time ago to go more down the business process route rather than the programming one. Flow is basically the key to unlock this potential. I go for days thinking, what could I do, what could I automate.


But I think I need to change tact a little bit, because of the empowerment that Office 365 brings, I need to look at things differently. I need to champion Flow where I can and help to enable others. This is where the added value lies. Not only do I get to speak out about Flow and the amazing things that it can do (I am passionate about it, in case you haven't guessed that yet), but I love working with all kinds of different people and to understand their use cases and what they need to get out of Flow will help me learn and empower others further.


Flow is much more than just an application or service for me, it is the power of what can be done, the art of the possible.


So, I'm here, I'm here to help, just reach out and I will try and help you along your journey.

63 views0 comments

Recent Posts

See All

Comments


bottom of page